FAQ

Our standard non-contrast MRI is just $299. The price includes the exam, access to your images, and a board-certified radiologist interpretation. For more pricing information, click here.

Only non-contrast MRI’s are eligible for self-referral. If your MRI requires contrast, you will need an order from your referring provider. Click here to order your own non-contrast MRI.

Only non-contrast MRI’s are eligible for self-referral.
All other imaging including an MRI with contrast, arthrograms, CT, Xray, Ultrasound, and Dexa require an order from your medical provider. Click here for a list of our services and locations.

We’re an outpatient imaging center, which allows us to offer high-quality imaging at a lower cost without sacrificing technology, experience, or clinical expertise.

Yes. Our scanners, technology, and radiologists meet the same high standards used in hospital systems.

Yes! We accept most insurances. We also offer lower contracted rates than other imaging facilities and hospitals. For more information on Insurance, click here.

Many patients choose self-pay for simple, upfront pricing or faster scheduling. Others prefer to use insurance benefits. Our team can walk you through both options so you can choose what’s best for you. For more on self-pay versus insurance, click here.

Self-pay refers to how you pay for your scan. Self-referral means you can schedule a non-contrast MRI without needing a provider’s order. Click here for more FAQ on Self-Referral.

Absolutely. We are happy to provide a self-pay quote or give a general estimate of how much imaging would cost with your insurance. Just reach out to us here.

Scheduling and appointment availability are two separate steps. We can schedule your exam as soon as we receive your provider’s order, but the actual date of your appointment depends on whether insurance authorization is required and what openings are available.
Self-pay patients or exams that do not require authorization can typically be scheduled sooner and placed into the next available appointment. Contact our scheduling team or submit an online request, and we’ll get you the earliest available time.

Some insurance plans require approval before imaging can be scheduled. This process confirms medical necessity and benefits eligibility. Learn more about authorizations and insurance here.

Authorizations can take anywhere from 24 hours up to 2 weeks, depending on your insurance and whether your provider has supplied all required information. Feel free to reach out to one of our authorization experts if you have more questions.

Most results are available within 1–2 business days, often sooner. Results are sent directly to your provider and are also available in your secure patient portal. If you need results quickly for an upcoming appointment, let us know and we’ll do our best to expedite, or ask us for a QR code, CD, or an emailed report.

We accept all major credit cards, HSA, and cash as payments. We do not accept checks.

Providers can send orders through our Provider Portal, fax, or email. For a list of our fax numbers, click here.

See our Locations page for addresses and contact info.

MRI stands for magnetic resonance imaging. It uses a powerful magnet and radio waves (no X-rays) to create detailed images of the inside of your body.

MRI is one of the best ways to clearly see the soft tissues of the body – like muscles, tendons, ligaments, nerves, and organs – that don’t show up well on X-rays. It helps doctors find the cause of pain, injury, or other symptoms without using any radiation.

Spine and Nerves

• Back or neck pain
• Herniated or bulging discs
• Sciatica or pinched nerves
• Spinal stenosis or nerve compression

Joints and Muscles

• Knee, shoulder, or hip pain
• Torn ligaments or tendons (like ACL or rotator cuff)
• Sports injuries
• Arthritis or joint inflammation

Brain and Head

• Chronic headaches or migraines
• Dizziness or balance problems
• Memory or vision changes
• Tumor, stroke, or multiple sclerosis evaluation

Abdomen and Pelvis

• Liver, kidney, or pancreas concerns
• Uterus, ovaries, or prostate evaluation
• Unexplained abdominal or pelvic pain

Other Areas

• Foot or ankle pain
• Wrist, hand, or elbow injuries
• Soft tissue masses or swelling
• Vascular or blood vessel evaluation

MRI gives detailed images that help your provider make accurate, confident diagnoses – so you can get answers and treatment faster.

Yes! We accept most insurance plans. We also offer a simple self-pay option. To learn more about our payment options, click here.

Yes, MRIs are safe for most people. Because the magnet is strong, you’ll complete a safety screen. 

If you have a medical implant or device such as a pacemaker, spinal stimulator, or any other implanted hardware, please call us before your appointment. Our technologists must review the safety information for your device and confirm that it is compatible with MRI. Please bring any device paperwork, identification cards, or remotes with you.

For your safety, your scan cannot be performed until we are able to verify the device information. If we cannot confirm that your implant is MRI-safe, we will need to reschedule the exam until this information is available.

MRI is a safe and non-invasive exam for most people, but it’s not right for everyone. Because MRI uses strong magnetic fields, certain metal objects or implanted devices can pose safety risks or interfere with image quality. You should not have an MRI (or should first speak with your provider or technologist) if you have:

• Certain implanted devices – such as pacemakers, cochlear implants, some aneurysm clips, or older neurostimulators that are not MRI-safe.
• Metal fragments or shrapnel in the body – especially near the eyes or brain.
• Recent surgery involving metal implants or stents that haven’t yet been verified as MRI-compatible.
• External or internal medical devices like insulin pumps, medication patches with metallic backing, or external fixators.
• Pregnancy in the first trimester, unless the MRI is medically necessary and approved by your physician.

Before your scan, our technologist will review a detailed safety questionnaire to make sure MRI is safe for you. Always tell your provider or imaging staff if you have any metal implants, devices, or medical conditions that may affect your exam.

Still not sure? Contact us here.

Click here to read our “how to prepare for an MRI” guide.

You’re not alone, many people feel nervous about being in the MRI machine. Please let us know ahead of time so we can make your experience as easy and comfortable as possible.

Most of our scanners are wide-bore MRI systems, which means they are more open and spacious compared to traditional MRI designs. And with our Swift Scan AI technology, most non-contrast exams are completed in about 25 minutes or less.

For patients who need or prefer the most open experience possible, our St. George clinic offers an Open MRI. This style of scanner provides the most physical space around you and can be a great option for individuals with claustrophobia, anxiety, mobility challenges, or a larger body type. The Open MRI can accommodate patients up to 650 lbs.

We do not offer sedation, but you can speak with your provider about medication to help you relax if needed. If you take medication before your scan, please plan to bring a driver.

No matter which location you choose, our team is here to make your experience as easy, calm, and comfortable as possible.

Your provider will determine if you need a scan with contrast. These exams use a contrast injection to highlight certain tissues. It’s safe for most patients. Don’t worry, if you need contrast, our expert technologists will walk you step by step through the process.

No. Contrast MRIs require a provider’s order. We offer a self-referral option for non-contrast MRI’s only. To learn more about self-referral, click here.

Our scanners are equipped with Swift Scan which means most scans are done in under 25 minutes; more complex studies or studies that require contrast can take 40–60 minutes. Plan a little extra time for check-in and screening.

You won’t feel the imaging itself, but the MRI makes loud tapping/knocking sounds. Ear protection and music will be provided.

A board-certified radiologist interprets your images and sends a report to your provider. Most results are available within 24–48 hours (often sooner). Our staff can provide you with a QR code, a disc, or access to your images and results online. Just let us know what works best.

A CT (computed tomography) scan uses X-rays and a computer to create detailed cross-sectional images of your body. It’s faster than most other imaging and is excellent for bones, lungs, the abdomen, and emergency evaluations.

An MRI uses a powerful magnet and radio waves- no radiation- to capture very detailed images of soft tissues like the brain, nerves, muscles, tendons, and ligaments. A CT uses X-rays and is very fast, making it ideal for bones, lungs, the abdomen, and emergent scans. Your provider will choose the right test for your situation.

Yes. CT scans use x-ray radiation, which means they require a provider’s before it can be performed. This ensures the test is medically appropriate and that the benefits outweigh any radiation exposure.

We accept most insurance plans and also offer transparent self-pay pricing. You’ll know costs up front, with no surprises.

CT uses a small amount of ionizing radiation. Our state-of-the-art scanners are equipped with dose-reduction technology and low dose protocols, and our expert technologists use ALARA (As Low As Reasonably Achievable) principles. This keeps exposure as low as possible while still getting clear images.

Some CT exams use an iodine-based contrast dye to highlight organs and blood vessels. Most people tolerate it well. Tell us if you’ve had a prior contrast reaction, asthma, kidney disease, or are pregnant. If contrast is recommended by your provider, our expert technologist will go through a brief safety check and walk you through the contrast process step by step.

For most non-contrast CTs, no special prep is needed. If contrast is planned, you may be asked not to eat for 2–4 hours and to arrive a little early. Our staff will give you exact instructions at the time you schedule. Wear comfortable, metal-free clothing and bring a list of your medications.

Please tell us before your scan. Because CT uses X-rays, we do not perform them on women who are pregnant or think they could be. Be sure to discuss non radiation alternatives with your provider.

CT scanners are short and open at both ends. Like a donut! Most scans take only a few minutes, and you can see out the whole time. Let us know if you’re anxious; we’ll talk you through the exam and keep you comfortable.

Most CT exams take 5–10 minutes. If your scan is with contrast, plan 30-45 minutes including setup.

A board-certified radiologist interprets your images and sends a report to your provider. Results are typically available within 24–48 hours (often sooner). Our staff can provide a QR code, a disc or even help you access your images and results with our online patient portal.